Monthly Archives: August 2015

Auckland Dispute Lawyer to Help with Faulty Goods

What Are Your Right When A Company Sells You Faulty Goods

Elyse Moore

Elyse Moore

Let the buyer beware is an old saying which for the most part still rings true. Before you buy any product or service you should thoroughly research the product, the supplier and manufacturer to see if it will meet your own personal or business requirements. Yet unfortunately people still buy goods or services which do not perform as they were advertised. The good news is that there are many protections under the law in New Zealand for when a consumer is sold a product or service.

While a company may have its own guarantee, warranty, and return policy they are still required to provide a retail service or merchantable goods in accordance with the Consumer Guarantees Act. In short, a supplier has to comply with the law despite what their own guarantee might say.

Before making a purchase it is incumbent on the consumer to read the agreement prior to making a purchase especially if you are taking out a finance agreement. You do have certain rights under the Consumer Guarantees Act – they are laid out here – and companies should make good on their promises.

If you have bought faulty goods that are not fit for purpose, then the first step is to take it back to the retailer and ask for a refund. You need to be able to show that he product is faulty and not been damaged by you. Most retailers will be happy to make a refund or exchange the item for another one. Some may offer a credit note which you can use against a purchase of some other products from them.

The choice of action is dependent upon the extent of the problem. If it is a minor fault, then the retailer can decide upon the remedy. This can be summed up as the 3 Rs – repairing the fault, replacing the item or giving a refund.

If the fault is more serious then the consumer can decide on the solution, again summed up by 3Rs but different Rs. They can reject the goods which is in effect returning them and getting the money back, replace them with a similar product or reduce the price to reflect the damage.

These rights are clear but from time to time, a retailer will try to argue against hem or force a consumer into an alternative course of action. In this case you can talk to the Citizens Advice Bureau who will verify your rights but ultimately you might need to take some legal action.

For this you need to meet a lawyer in Auckland for help with faulty goods in the area of consumer rights. Often these legal professionals will be labelled as dispute resolution lawyers. In Auckland, there are numerous law firms who provide this legal advice but one you can try is McVeagh Fleming and Partners.

If you have been sold faulty goods in most cases a business will try to make good on your claim, but sometimes there are companies who try to cheat their customers. You have rights so contact a lawyer who will be able to help.

An agent to sell your real estate in Ellerslie

Tips For Picking The Best Ellerslie Real Estate Agent

Many people have never bought or sold a house before. It is tempting to think that it is a relatively easy thing to do. However, this is not the case. Some people try to sell a property on their own with one of the various FSBO marketing kits but for most people this is not a good route. By far the better option is to hire the best real estate agent you can. The following article is designed to help you with that process.

The first things is to not rush and sign up with the first real estate agent you meet. Each brand and each agent is different so you need to do some digging around before you commit to one agency.

The first option is to go to one of the local real estate agents and talk to the people there. Each different franchise brand has their own strengths and weaknesses. Ask the principal of the branch to talk to you about why they are better than their competitors. This will be illuminati9ng as they might denigrate their competitors. If they do this, you should be wary. The correct approach is to acknowledge the strengths and abilities of the other real estate agents but then explain why they are able to do a better job or to get a higher price or quicker sale. If a real estate agent does this then they should stay on the short-list.

Another option is to drive around your neighbourhood and look at the for sale signs. If there is one agent who you see a number of times, that is a good sign that other people have recommended that agent. So take a note of their phone number and give them a call.

You can also ask friends or colleagues if they can recommend a real estate agent in the Ellerslie area.

If the individual agent works for one of the agencies you have put on your short-list, then you are getting close. You have an ethic you like and an agent who clearly knows your area well and is trusted by other people selling house in your suburb. So now you can call in that individual real estate agent to interview them.

Remember that they want your business as they will get a hefty commission from the sale of your property. So do not be soft with them. Ask them searching questions about how they would market your property? What advertising would they recommend. What type of sales such tender or auction? Do they have a list of potential buyers they can contact rather than waiting until the house is on the market? These are all pertinent questions to ask them

Finally ask them for references from satisfied sellers they have acted for. A good agent will have them available at the interview and will be able to show you them straight away. The best real estate agents will have their own website like Mark Tung. You can see his testimonials in full public view here

So to make selling our home a lot easier and hopefully more profitable, be sure to contact the best real estate agent in your area.