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Carpet cleaning company in West Auckland

Questions To Ask Carpet Cleaning Company in West Auckland

carpet cleaning in west Auckland

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Finding a good carpet cleaning company can be difficult if you don’t know the right questions to ask.  By asking questions you can determine if the company offers what you need and if they are reputable.  It is important that you have a reputable company who is experienced in their work because they could damage your carpets if they do not.

Do They Offer Guarantees?

One of the questions you need to ask is whether or not the company offers a guarantee on their cleaning.  If they do offer a guarantee, ask if this will be provided to you in writing as proof.  If you are unable to get the guarantee in writing you will have no legal standing should something go wrong.

Do They Offer Written Estimates?

Before you choose a carpet cleaning company in west Auckland you need to get estimates for a few.  Asking the company if they offer a written estimate is important as written estimates will detail what they will do and how much it will cost.  Getting estimates from these companies ensures that you are able to compare like with like before you choose.

What Carpet Cleaning Systems Do They Use?

The carpet cleaning system being used is important.  Most carpet cleaning companies n west Auckland use heavy-duty industrial grade cleaning agents. However, living in west Auckland you will probably have a high regard for the environment and so will want to hire a green carpet cleaning company that will not only clean your carpet well but will not be damaging the environment.

What Training Have The Carpet Cleaning Technicians Had?

The training that the technicians undergo is important because they should be trained in the systems they use and safety regulations.  At this time you could also find out whether or not the company is a member of any ethical boards or hold any certifications.  Companies who are certified generally have to be tested before the certificate is issued.

Do They Have Contactable References?

Asking for references is a good idea, but you should ensure that you can contact the customers.  If you are unable to contact the customers you will have no way of knowing if the references are true.  You should also consider looking online for any reviews of the company.

Is The Carpet Cleaning Company Insured?

Finding out if the company has insurance for their technicians is important.  If the technician is injured while cleaning your carpets you do not want to be liable for this.  If the company is insured they will take the liability and you will not have to worry about workplace injury claims.

There are a number of questions that you need to ask a carpet cleaning company in west Auckland before you hire them.  You should not only find out about the costs but should get this in writing along with any guarantee they may offer.  Checking that they have insurance and finding out about the training their technicians have could save you from being liable for any workplace injuries during the job.

For more information on a reliable carpet cleaning company in west Auckland, look at The Big Green Carpet Cleaning Company.